Help and FAQ
Hi! Please get in touch with ideas, feature requests, bug reports or just to say hi!
Ways to Get in Touch
Trash + VSCO Announcement
What’s happening to Trash?
On December 3, 2020 we announced that we’re joining VSCO! Read about it here. We will be shutting down Trash on December 18, 2020 and the app will no longer be available for use.
Why can't I download the Trash App?
Trash is no longer available on the App Store. If you previously have downloaded the app to your phone, you can still use it until Friday December 18, 2020 to download your videos.
What will happen to my videos?
Trash automatically downloads videos you create in the app to your phone’s camera roll, but please make sure you’ve download the videos you want to keep before 5pm PST on Friday December 18, 2020.
How will I make videos!?
We’re joining VSCO to bring the magic of AI-assisted video editing to VSCO’s app, so please join us over there and stay tuned for more tools coming to you in 2021!
How can I keep in touch?
We would love to stay in touch! We’re going to be ceasing our social media posts December 18, 2020 but you can subscribe to our founder’s newsletter for occasional updates and to be in the know when new video features roll out at VSCO. You can also follow the founders on Twitter (Han, Geneviève) and Instagram (Han, Geneviève).